Frequently Asked Questions

Browse listings, select rental dates, add to cart, and pay via Razorpay. You'll receive a pickup code to collect the item from the vendor.

Yes. All payments are processed through Razorpay, a trusted payment gateway used by millions of businesses in India.

Your security deposit is held in escrow. Upon a verified good return, it is automatically refunded to your original payment method within 5-7 business days.

You can file a dispute through the app. Our team will review the evidence from both parties and make a fair decision.

Yes! Request an extension through the app before your rental end date. The vendor will approve or decline based on availability.

Complete vendor onboarding (takes ~5 minutes), get approved by our team, then create your listings with photos and pricing.

Earnings are credited to your account after each successful rental is closed. You can request payouts from your earnings dashboard.

INNEED charges a 10% commission on each completed rental. This covers payment processing, customer support, and platform maintenance.

Absolutely. You set your daily, weekly, and monthly rates, plus the security deposit amount.

The security deposit covers minor damage. For major damage, file a dispute — our team will review and can award you additional compensation from the deposit.